Eurocell the Fascia Specialists - New Branch in Huddersfield Monday, Jun 1 2009
Home Improvement Center 3:26 am
Eurocells new branch in Huddersfield has definitely proved that size
isnt everything and, since opening in September, it has become an
essential destination for many installers in the area. Here, David
Salt, Sales and Marketing Director at Eurocell Building Plastics takes a
look at how this busy branch has established a customer service ethos
that looks set to secure its continued success.
Being the smallest branch out of a 90-plus network was never going to
stop the team at Huddersfield making this one of the busiest in the
Northern region. Opened in September this year, it is winning new
customers daily, through a combination of great location on the busy
Leeds Road, along with a full complement of products, literally stocked
to the ceilings.
The key to the success of this outlet is simplicity itself - customer
service, value and availability. Everything the team does is based
around making sure that these three business fundamentals really make a
difference to customers. They have learned these key areas of business
success by working at other Eurocell sites throughout the region and
placing an experienced team in the branch from day one was another way
of ensuring the best customer service levels.
Under the guidance of Paul Dixson, Eurocell Building Plastics Northern
Regional Manager, the Huddersfield branch has rapidly established itself
as a format that could be replicated in other areas.
Eurocell Profiles Ltd is one of the UKs leading suppliers of PVC-u
window, door, conservatory and roofline systems. From its base in
Derbyshire, Eurocell supplies a national network of fabricators with a
uniquely
comprehensive range of UPVC Products including
/a>,
conservatories,
inline patio doors, vertical sliders, conservatories, roofline,
cavity closers and curtain walling. Eurocell Building Plastics (EBP) is
the
sister company of Eurocell Profiles and operates over 76 depots
nationwide stocking
lean to conservatory, windows trims, conservatory roofs and most
other items
required by the trade and DIY customer.
